Usage:
Each minute* of online chat used in our system
is considered usage.
This package includes 100 minutes of
usage each month for $69.95/month
Any additional usage excising this will be
charged for + $0.01/minute.
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Monthly
budget:
You have the option to set a ‘monthly
budget’, whereby if you exceed the fee for
use, the system will stop automatically
until the following month when the budget
will be renewed automatically.
*A
minute of chat begins only from the moment a
representative answers the call (waiting
time before the call is answered is not
counted) and counted per second without
rounding up. |
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Operators & Extensions:
You may install the chat software in as many
workstations that you need. This package
includes up to 3 operator accounts.
The number of extensions* you allowed to use is
2.
*How many simultaneously chats you can
conduct at a given time without additional
payment.
Any incoming chat which exceeds the number of
extensions you have might be unanswered if
transferred to our answering service, and, if
answered, will be extra charged
I.e: up to 3 operators can answer up to 2
simultaneously chats without any
additional cost.
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Additional costs: |
| Additional operator account: |
+ $0.03/minute |
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Additional extension: |
+ $0.05/minute |
| Extension excess: |
+ $0.40/minute |
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Chat answering services:
If you choose to use our chat answering service
you will be charged for + $1.70/minute.
This will apply only if the incoming chat was
answered by our operators and you excess the
included minutes of usage of this month. All
other charges are still applicable (operators
etc).
Advertising:
The advertising on our network is optional and
free of charge. You will pay only for usage, if
you excess your included minutes of usage of
this month.
The rate for a chat initiated from advertising
on our network is + $0.70/minute. This
fee is added to all other applicable fee .
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