Mad Chat: Chat answering services including free chat software

Answering service types:

Chat answering service including chat software -leads generator service

"Leads generator" service
Increase the amount of leads and sales your website generates

Chat answering service including chat software -product advisor service

"Sales support" service
Provide online product advisor / sales service on your website.

Learn More

Chat answering service including chat software -technical support service

"Technical support" service
Assist customers with technical issues by online instructions.

Learn More

"Leads generation" service

Overview

Chat answering service including chat software -leads generating service

The leads generation service is suitable for businesses that sell products or services demanding further communication (via phone, email and sometimes even a meeting) with the potential client in order to provide him more details and to "close a deal".

Most visitors are potential clients, but very often they pass-on and abandon your website without leaving their contact details. There are many reasons for that, starting from the lack of will to give their personal details on your website online form (67% of interested visitors don't do that) through temporarily unavailability to talk via the phone, and so on. The bottom line: YOU ARE LOOSING POTENTIAL CLIENTS!

Simplifying the way to contact you, finding more sources to generate more leads and using a tool with high "visitors to leads" conversion rate is the solution for that - and live chat is doing it better than anything else.

Our lead generation live-chat answering service will dramatically increase the amount of leads your website generates: it will open a new and easy channel for your website visitors to contact you and will find and transfer new leads from other sources to this new chat channel - so you can expect up to 600% increase in the amount of leads you generate. Next...

How it works | How our operators will act | Demo | Features | Free trial

Pricing:

Usage:
pay per usage chat software
Each minute* of online chat used in our system is considered usage. This package includes 100 minutes of usage each month for $19.95/month

Any additional usage excising this will be charged for + $0.01/minute.

Monthly budget:
You have the option to set a ‘monthly budget’, whereby if you exceed the fee for use, the system will stop automatically until the following month when the budget will be renewed automatically.

*A minute of chat begins only from the moment a representative answers the call (waiting time before the call is answered is not counted) and counted per second without rounding up.

Operators & Extensions:
You may install the chat software in as many workstations that you need. This package includes up to 3 operator accounts.

The number of extensions* you allowed to use is 2.
*How many simultaneously chats you can conduct at a given time without additional payment. Any incoming chat which exceeds the number of extensions you have might be unanswered if transferred to our answering service, and, if answered, will be extra charged

I.e: up to 3 operators can answer up to 2 simultaneously chats without any additional cost.

Additional costs:
Additional operator account:	+ $0.03/minute
Additional extension:	+ $0.05/minute
Extension excess:	+ $0.40/minute

Chat answering services:
If you choose to use our chat answering service you will be charged for + $0.70/minute. This will apply only if the incoming chat was answered by our operators and you excess the included minutes of usage of this month. All other charges are still applicable (operators etc).

Advertising: The advertising on our network is optional and free of charge. You will pay only for usage, if you excess your included minutes of usage of this month.

The rate for a chat initiated from advertising on our network is + $0.70/minute. This fee is added to all other applicable fee .